131 AI Statistics and Trends for (2024) | National University

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In the rapidly evolving landscape of technology, Artificial Intelligence (AI) has emerged as a cornerstone of innovation, reshaping industries, and altering the fabric of our daily lives. The year 2024 stands as a testament to the monumental strides made in AI, with statistics and trends painting a vivid picture of its widespread adoption and impact.

In this comprehensive exploration, we delve into 131 AI Statistics and Trends (2024), offering a panoramic view of AI’s integration into businesses, its demographic reach, the burgeoning AI job market, educational initiatives, business owner perspectives, consumer usage, trust issues, and regulatory discussions. This article aims to equip readers with a deep understanding of AI’s current state and future trajectory, providing actionable insights and practical advice to navigate this transformative era.

AI Adoption in Businesses

According to research completed by Exploding Topics, 77% of companies are either using or exploring the use of AI in their businesses, and 83% of companies claim that AI is a top priority in their business plans.

Fast Facts About Artificial Intelligence

Artificial Intelligence is not just a futuristic concept but a present-day reality, deeply embedded in our everyday devices and systems. Here, we uncover some eye-opening facts about AI’s prevalence and its expected economic impact, shedding light on its exponential growth and widespread acceptance.

77% of devices being used have some form of AI.¹
9 out of 10 organizations support AI for a competitive advantage.¹
AI is projected to contribute $15.7 trillion to the global economy by 2030.¹
By 2025, AI might eliminate 85 million jobs but create 97 million new ones, resulting in a net gain of 12 million jobs.¹
63% of organizations intend to adopt AI globally within the next three years.¹
AI market size is expected to grow by at least 120% year-over-year.²
In 2024, the global AI market is projected to grow 33% year over year.²
88% of non-users are unclear how generative AI will impact their life.¹⁰
Only a third of consumers think they are using AI platforms, while actual usage is 77%.¹

AI Demographics

Understanding the demographics behind AI awareness and usage offers valuable insights into its market penetration and acceptance across different segments of society. This section breaks down AI familiarity and utilization among various age groups, genders, and socioeconomic backgrounds.

When looking at different groups, those most aware of AI tend to be:¹²
- Asians (40%)
- Men (38%)
- Individuals aged 30-49 (38%)
- Those with a postgraduate qualification (53%)
- Individuals in high-income jobs (52%)
- Democrats (34%)

AI Demographics by Age

Across age groups, the most common AI tech used on a weekly basis was virtual assistants like Siri and Alexa.⁹
- 30.8% of people age 61+ use this tech weekly
- 14% of 41-60 years olds use virtual assistants weekly
- 25.3% of 26-40 year olds use virtual assistants weekly
- 29.9% of 18-25 year olds use virtual assistants weekly
More than 4 out of 5 people ages 18-25 have never used a large language model.⁹
68% of non-users are Gen X or Baby Boomers.¹⁰

AI Demographics by Sex or Gender

Men have slightly more awareness of AI than women (38% vs 23%, respectively).¹²
Slightly more men use spam filters on a daily basis than do women (29.7% vs 29.2%), according to an AIPRM study.¹²
Virtual assistants are slightly more popular with men than women.¹²
Women use algorithmic recommendations for playlists slightly more often on a weekly basis than men do.¹²
Women use AI slightly more than men when looking at tech used on a monthly basis, such as virtual assistants and wearable fitness trackers.¹²
Women were less likely to have never driven an autonomous vehicle than men (85.6% vs 84.7%, respectively).¹²
The same pattern was found to be true of large language models (79.4% to 78.9%) and smart cleaning machines (67.9% vs 67.5%).¹²

52% of experts believe automation will displace jobs and also create new ones

AI Jobs and Market

The AI revolution is not only transforming how businesses operate but also reshaping the job market. In this segment, we explore the most common AI applications in business and the evolving landscape of AI-related employment opportunities and challenges.

According to Forbes, the most common uses for AI in business are:⁸
- Customer service – 56%
- Cybersecurity and fraud management – 51%
- Digital personal assistants – 47%
- Customer relationship management – 46%
- Inventory management – 40%
52% of experts believe automation will displace jobs and also create new ones.¹
AI could increase labor productivity growth by 1.5 percentage points over the next ten years.⁵
Globally, AI-driven growth could be nearly 25% higher than automation without AI.⁵
Software development, marketing, and customer service are three fields that have seen the highest rate of adoption and investment.⁶

AI is expected to improve employee productivity by 40%.³
- 60% of business owners think AI will increase their productivity.⁸
83% of companies reported that using AI in their business strategies is a top priority.⁴
52% of employed respondents are worried AI will replace their jobs.⁷
The manufacturing sector will likely see the greatest benefit from AI, with a projected gain of $3.8 trillion by 2035.⁸
63% of IT and telecom sector organizations utilize AI.¹
44% of automotive organizations implement AI.¹
The most popular job postings for AI in 2023 were:⁹
- Data engineer – 1898 postings
- Data scientist – 1692 postings
- Data analyst – 1206 postings
- Machine learning engineer – 845 postings
- Applied scientist – 269 postings
- Research scientist – 232 postings
- Analytics engineer- 232 postings

AI and Education

The intersection of AI and education is a critical area for future development and societal advancement. This section discusses the current state of AI in educational settings, highlighting the perspectives of educators, the preparedness of institutions, and the implications for students.

10% of educators think teaching AI should be a top priority for schools.⁹
- 33% of educators say it’s very important to teach AI in schools.
- Only 13% of educators say it’s mostly unimportant or not important at all to teach AI technologies to students.
87% of educators said they have not received any AI training as part of professional development.⁹

54% of parents think AI could potentially have a positive effect on their child’s education.⁹
80% of parents had concerns about harmful effects of AI in education.⁹
- The top concerns were privacy/data and accuracy and reliability of AI-generated content.

Only 35% of parents have discussed AI usage with their kids.⁹
U.S. adults with higher levels of education and income demonstrate greater awareness of AI in daily life. 12
- Post Graduate – 53%
- College Graduate – 46%
- Some College – 28%
- Highschool or less – 14%

Business Owners and AI

Business owners are at the forefront of AI adoption, making strategic decisions that will shape their companies’ future. Here, we delve into how businesses are incorporating AI technologies and the perceived benefits and challenges from a leadership perspective.

Over 50% of companies plan to incorporate AI technologies11
35% of all companies worldwide report using AI in their business.11
77% of companies are either using or exploring the use of AI.11
The most common reason for businesses not using AI was finance/cost (51%).⁹
43% of businesses are concerned about technology dependence.⁸
35% worry that they don’t have the technical skills to use AI.⁸

Nearly 2/3 of business owners think AI will improve their customer relationships.⁸
Nearly 25% of business owners worry about AI negatively affecting website traffic.⁸
In 2017, only 20% of companies incorporated AI into their product offerings and business operations.11

Business Owners and ChatGPT

97% of business owners think using ChatGPT will help their business.⁸
Nearly 3/4 (74%) of business owners expect AI to generate responses to customers, such as chatbots.⁹
7 in 10 (70%) anticipate AI to speed up content generation processes.⁹
58% believe AI will be able to create personalized experiences for customers.⁹
57% foresee AI increasing web traffic for their company.⁹
53% expect AI to streamline job processes within their organization.⁹
Another 53% believe AI will be able to summarize information effectively.⁹
Half of business owners expect AI to improve decision-making processes.⁹
47% anticipate AI improving their business credibility.⁹
The same percentage, 47%, believe AI will be able to translate information efficiently.⁹
46% of business owners expect AI to generate responses to colleagues, such as emails.⁹
44% anticipate AI being able to create content in different languages.⁹
41% foresee AI being used to fix coding errors effectively.⁹
Nearly 1 in 3 (30%) business owners expect AI to generate website copy for their company.⁹

38% of Consumers use AI to plan travel itinerary

Consumer Use of AI

Consumers are increasingly interacting with AI, often in ways they may not even realize. This section examines the various ways AI has infiltrated the consumer space, from daily tasks to more complex decision-making processes.

The most common ways consumers use AI are by answering texts or emails, answering financial questions, and making travel plans.⁸
The top ways consumers use AI are as follows:⁸
- Respond to people via text/email: 45%
- Answer financial questions: 43%
- Plan travel itinerary: 38%
- Craft an email: 31%
- Prepare for a job interview: 30%
- Write a social media post: 25%
- Summarize complex or long copy: 19%

A survey by Pew Research found that 55% of Americans said they regularly use AI, while 44% believe they do not regularly use AI.⁹
According to research from AIPRM, the most common ways people use AI in the workplace are:⁹
- Email spam filters: 78.5%
- Chatbots for customer service questions: 62.2%
AIPRM also reported that consumers rely on these types of AI for personal use:⁹
- Virtual assistants: 61.4%
- Wearable fitness devices or trackers: 50.6%
- Algorithmic recommendations through playlists: 48.5%

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AI and User Trust

Trust is a fundamental component of AI’s broader acceptance and use. In this part, we discuss the public’s trust in AI, exploring levels of comfort, skepticism, and the factors influencing these attitudes.

9 in 10 students want to learn more about AI in school.⁹
More than half (54%) could tell the difference between human and AI-generated content.⁹
About 2 out of 3 (67%) people would use ChatGPT instead of Google.⁹
50% of consumers view AI optimistically.¹
54% of consumers think AI could improve the customer experience.⁹
65% of consumers trust businesses that use AI.⁸
- 14% of consumers do not trust businesses that use AI.
- 21% of consumers are neutral on businesses using AI.
78% of people polled think the benefits of generative AI outweigh the risks.⁶
39% of respondents believe current AI technology is safe and secure.⁷
- Most said they are more concerned than excited about AI.
- 51% of men and 40% of women say they’re more excited than concerned about AI.
- 57% of Gen Z and 62% of millennials agree. Only 30% of boomers agree.
80% are concerned about AI being used for cyber attacks,⁷
- 78% are concerned about AI being used for identity theft.
- 74% are concerned about AI being used to create deceptive political ads.
54% of consumers think that written content will improve with AI technology ⁸
4.1% of people surveyed think AI will have no benefits.⁹
12.4% believe AI will not have any potential drawbacks.⁹
A Pew Research study showed 39% of adults are okay with healthcare providers using AI.⁹
- 38% also believed AI could help improve healthcare outcomes.
- 40% also thought AI would reduce errors.
- 51% thought AI would reduce instances of racial and ethnic bias.

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AI Regulation

As AI becomes more integral to our lives, the call for regulation grows louder. This final section addresses the public’s stance on AI regulation, highlighting the demand for safety, transparency, and ethical considerations in AI development and deployment.

85% of respondents support a national effort to make AI safe, and secure.⁷
81% of respondents think that industries should spend more on AI assurance.⁷
85% of respondents want industries to be transparent about AI assurance practices before bringing AI-enhanced products to market.⁷
AI assurance support is strong among Republicans, Democrats, and Independents.⁷
Younger generations are more willing to use AI tech in everyday tasks than older generations.⁷
There is overwhelming support for AI regulation across all generations.⁷
64% say the primary purpose of AI is to assist, enhance, and empower consumers, (down 7 points from November 2022).⁷

Conclusion

As we navigate through the intricate web of 131 AI Statistics and Trends (2024), it becomes clear that AI’s influence is both profound and pervasive. From transforming business landscapes and job markets to reshaping educational paradigms and consumer behaviors, AI’s footprint is undeniable. However, with great power comes great responsibility, and the call for ethical practices, user trust, and regulatory frameworks cannot be ignored.

As we stand on the brink of this AI-driven era, it is imperative for businesses, consumers, and policymakers to collaborate, ensuring that principles of equity, transparency, and human-centric values guide AI’s evolution. AI’s journey is far from over, and its true potential lies in our collective hands.

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131 AI Statistics and Trends for 2024